I cant stand...

Inefficiency....esp when u are supposed to be well-trained in this area...

Bought N97 on Wednesday. Thought, ponder, muse v v long before deciding in getting this phone. Felt a bit of a regret and guilt cos its so exp! ( thats another story)..Anyway, tried logging in to surf the net but failed to do so. Called up 1633 to ask abt it. They sent me a sms asking me to save the settings and try again, which i did and still cant access the net. Called back again and they say they will get a technician to call me back in a few hours time.

Waited....and waited....no calls...i look like a lovelorn teenager, checking to see if the phone is ringing..

Called back again the next day. Same thing...my technician will call you back in 2 hours time...still no bloody callback..and to cut the long story short, i called starhub a total of 6 times and still the same @!@#!@@!#@ reply...then as it so happens in life, i was driving when they decided to call. B ans the call and he has to repeat the same story to them AGAIN. and you know what is their ans? Oh, i will send you an email on how to do the settings manually. i almost e-brake when B told me their reply...

I did not wait 2 bloody days just to get a email from them.If they can send an email to teach their customers correctly, they shd have done so the very 1st day that i called up! i asked B to ask them to call his hp and guide him how to do the settings on my phone as im still behind the wheel. They took 5mins to callback, which i duno why....and you know what? The so called step by step instructions that they gave B on the phone was incorrect! They seem to be talking abt another phone altogether. When B told them that he cant find the function, the person said, oh, i need to check further and i will call you back at 6.30pm....which of cos, they didnt...they finally called at 9.30pm, but i didnt manage to ans the call...and til now, they have not called back....

So pissed off at their inefficiency and lousy service...one of the 6 agents, after asking for my full name, asked, how can i address you? I was like......

Hope that this can be resolve tomorrow. My patience is thinning...i didnt spend so much to buy a phone just to sms and make phone calls...to make matters worse, i went into Kate Spade and the bag i have been eyeing so long is having 30% off and its even cheaper than the N97!!!!

This starhub 'experience' really dampened my mood the whole of my staycation...Shall blog and upload the pics of that another day...